The cost of additional shipping is your responsibility. If it's undeliverable, we can try to ship again or refund you only after it has been returned to us. It is completely your responsibility to retrieve your package.
You should check in on the carrier's website using the tracking or customs number we provided you. Once we ship the package, it's completely out of our hands. I paid for international shipping and UPS hasn't delivered or is sending the package back to you. A last resort is getting the carrier to check GPS of where the carrier dropped the package. Our inquiries have almost never helped us help you. Please check with the carrier, ask your neighbors, check around your mailbox. I got an email notifying me that my package was delivered but I don't have it. Price will be calculated at check out based on weight.
This option allows for tracking package until arrival at destination.ĮMS (for any orders greater than 2 kilos) takes from up to 10 days. Price will be calculated at check out based on weight. Registered post can only be tracked until it leaves the post facility in Occupied Palestine.Įco-Post takes up to 10 days. What are the shipping options from Palestine? No problem! Once your item is sent back to us, we'll send it back out. We only ask you to cover shipping cost. What happens if I put the wrong shipping address or don't my package out of customs? Shipping is available to most countries, let us know if your country is not included and we will add it!Īdditionally, we offer international shipping* options from Palestine, in case you are interested in a handicraft that isn't available in our online collection or if you'd like to place a custom orders. Did you make a purchase in a British, Chinese, American or another non-European webshop? You will pay VAT and import costs on all shipments that are delivered in Belgium (or any EU country) from 1 July, also on shipments of 22 euros or less." Where else do we ship?
"The European Union is implementing new customs rules for online purchases from outside the EU. Please note that we have nothing to do with these costs, and it depends on your country's customs. Sometimes your package might incur extra costs with Customs in your country depending on the value and type of items. Shipping rates are automatically calculated at checkout based on product weight. It is your responsibility to track and, if necessary, follow up with the shipping carrier to get your package. Once orders ship, we'll email you a confirmation with tracking (for domestic) or customs (for international) numbers. domestic shipping. Processing takes a 1-3 business days on our side before our volunteer in Oregon gets your package to the post office.ĭomestic shipping takes 2-8 days depending on your shipping destination. You're in luck, our products are actually stored in Oregon, so you're only paying for U.S. ***IMPORTANT MESSAGE*** What if I want to ship to a U.S.
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